Support and contact

Reply by e-mail

A question, a playback issue, or a request about your account or the privacy of your data? Write to us at:

[email protected]

Report a problem

From the app: Settings → Report a problem. The message includes useful technical information (device model, app version), never the addresses or credentials of your sources.

Subscription

On iPhone, manage or cancel your subscription in your Apple account settings (Settings → your name → Subscriptions). On a computer, manage it in the app under Settings → Account.

Delete your account

From the app: Settings → Account. You can also write to us at the address above.

Your sources and content

Baol Player is a player: it provides, hosts and sells no content. For an issue with a channel, a film or a TV subscription, contact the provider of your source.

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